Dismissive and platitudinous twaddle describes exactly the response I received yesterday from the Conservative Party of Canada (CPC) regarding a personal email I wrote to them on December 9th, 2013. I was very pleased at the time that the party had released the ten Harper Government’s accomplishments on the party’s tenth anniversary. But, of course, I wondered why they didn’t have other longer accomplishment lists.
Here is what I wrote:
I wanted to thank you for the 10 accomplishments published today but wonder why you don’t have a list that is longer. I made such a list, between 2006 and 2011, that was used by thousands of people during the 2008 and 2011 elections. That should be your job. Get the message out there, please. You are welcome to use my list. I stopped in 2011 but plan to start again now with the WheatBoard changes and the EU trade deal.
Notice I included a link to the “Accomplishments List” I have on this blog’s header bar and told the party that it was free to use it. I had also included my full name, municipal address and postal code and phone number. So, you would think that whoever was assigned to read and respond to the CPC’s email would reflect what I wrote in their reply.
Yet, here is the response I received last night:
Dear Mrs. Crux,
Thank you for taking the time to contact the Conservative Party of Canada and for sharing your kind words of support with us; we truly appreciate your input as a concerned Canadian. Please be assured that your comments have been noted. Once again, thank you for taking the time to write and for your continued support.
Yours truly, Jesse
Fundraising & Membership Services Department
Sections des Activités de Financement et des Services aux Membres
Conservative Party of Canada
Parti conservateur du Canada
Which makes me wonder:
- Does anyone at the CPC actually read the email?
- Why did it take ten days to answer an email that was current?
- When they finally did reply, why is the reply from what is, essentially, an anonymous writer?
- When “Jesse” did respond, why did he or she use what is essentially a dismissive form letter?
- Lastly, if the staff or volunteers at the CPC cannot take the time to respond to what is actually written in an email from a known supporter, how do they respond to Canadians who have concerns or complaints?
Needless to say I am annoyed and disappointed. In a political climate that is currently so partisan, form letter responses from the CPC that reflect platitudinous twaddle just don’t cut it!